After a week-long delay to fix the problem, it only offered only £18.66 in compensation Two months ago, our internet went down. EE arranged an engineer appointment with its partner firm Qube within 48 hours, but the visit was cancelled on the day. Another appointment was made for two days after that, but the engineer was unable to fix the problem. A week after the problem, an Openreach engineer attended and restored our service. EE's compensation policy, in the event of total loss of service, e...
After a week-long delay to fix the problem, it only offered only £18.66 in compensation Two months ago, our internet went down. EE arranged an engineer appointment with its partner firm Qube within 48 hours, but the visit was cancelled on the day. Another appointment was made for two days after that, but the engineer was unable to fix the problem. A week after the problem, an Openreach engineer attended and restored our service. EE's compensation policy, in the event of total loss of service, e...
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